Success stories
Performa Global
Company industry:
- Professional Services
Website: http://www.performa.com.au/
Performa Global is a Sydney-based product, brand and service consultancy. It has developed a highly successful long-term relationship with Aeroflot. Performa has been instrumental in helping turn the airline around from a loss-making venture to a very profitable carrier. Performa has worked with Aeroflot in Russia for the past four years, primarily assisting with the creation and implementation of a new in-flight service design, customer service training and product strategy.
In May 2005, Performa executives attended Australia Week
With 25 years experience working with airlines, hotels and service-intensive industries such as luxury goods and high-end retail, Performa has a proven track record of improving the value of service businesses and making them more profitable through innovative brand and customer strategies. It remains very excited about the future of the Russian market.
About Austrade
Austrade is the Australian Trade Commission, an agency of the Australian Government whose mission is to promote export trade for Australian companies. It achieves this goal by helping Australian companies develop international markets for their products and services and by helping organisations in countries such as Russia to find Australian suppliers and business partners.
